About Us
A Brief History of Kosciusko Community Senior Services
The Kosciusko County Council on Aging and Aged, Inc. was founded in 1957 by a number of citizens working in a voluntary capacity to provide home-delivered meals to older citizens. The agency was incorporated in 1967 as a not-for-profit 501 (c) (3) organization. Fifteen Board of Director members and an Executive Director have as their primary purpose the development and coordination of programs to meet the needs of some 14,000 older citizens in Kosciusko County.
Kosciusko Community Senior Services has been instrumental in the formation of the Senior Activity Center, Mobile Meals, Transportation for Medicaid patients and other seniors who need to conduct their daily business. The agency acts as a clearing house for information and referral for the elderly in Kosciusko County. The agency also sponsors programs for the Senior Activity Center. There are many other services that we sponsor, coordinate or conduct for seniors.
We receive some State and Federal funding through our Area 2 Agency on Aging located in South Bend. We also receive funds from the United Way and the Kosciusko County council/commissioners as well as donations from some of our seniors who use certain services.
Volunteers are the driving force behind the delivery of our services and in many ways the overall operation of several of our programs. Many programs would not be possible without these dedicated volunteers.
Who We Are?
Our programs are developed in response to the needs of Seniors in Kosciusko County. We provide services to people age 60 and older, and are also a Medicaid Waiver provider. These needs are identified through personal contacts, numerous surveys by several other County Social Service and governmental agencies, physicians, and family members. United Way of Kosciusko County, the City of Warsaw, and our County Council are interested in improving and enlarging options for Seniors and their families. It is our purpose and our goal to develop services and alternatives to improve the life circumstances of our Seniors.
What We Do?
Our three major programs are Mobile Meals, Handicapped Van Transportation, and a Senior Activity Center. All of these programs have been in operation for well over twenty years. Surveys and personal contacts prove that these are the most critical and important services required to meet the various needs of Seniors in Kosciusko County.
How We Serve Seniors?
We provide over 35,000 mobile meals each year. We also provide emergency frozen meals for clients when weather does not allow for daily delivery. In addition, we provide some weekend meals for those clients who otherwise would not have one available. Our van transportation provides over 14,000 rides each year. Our priorities are medical, nutrition, and other professional personal services. We provide individual assistance to seniors using this service. Finally, our Senior Activity Center - SAC operates five days a week and provides a wide range of informational, educational, and recreational activities. All of the services meet our central criteria of providing services to seniors so they may remain in their home and not be placed in a health or medical facility.
A Brief History of Kosciusko Community Senior Services
The Kosciusko County Council on Aging and Aged, Inc. was founded in 1957 by a number of citizens working in a voluntary capacity to provide home-delivered meals to older citizens. The agency was incorporated in 1967 as a not-for-profit 501 (c) (3) organization. Fifteen Board of Director members and an Executive Director have as their primary purpose the development and coordination of programs to meet the needs of some 14,000 older citizens in Kosciusko County.
Kosciusko Community Senior Services has been instrumental in the formation of the Senior Activity Center, Mobile Meals, Transportation for Medicaid patients and other seniors who need to conduct their daily business. The agency acts as a clearing house for information and referral for the elderly in Kosciusko County. The agency also sponsors programs for the Senior Activity Center. There are many other services that we sponsor, coordinate or conduct for seniors.
We receive some State and Federal funding through our Area 2 Agency on Aging located in South Bend. We also receive funds from the United Way and the Kosciusko County council/commissioners as well as donations from some of our seniors who use certain services.
Volunteers are the driving force behind the delivery of our services and in many ways the overall operation of several of our programs. Many programs would not be possible without these dedicated volunteers.
Who We Are?
Our programs are developed in response to the needs of Seniors in Kosciusko County. We provide services to people age 60 and older, and are also a Medicaid Waiver provider. These needs are identified through personal contacts, numerous surveys by several other County Social Service and governmental agencies, physicians, and family members. United Way of Kosciusko County, the City of Warsaw, and our County Council are interested in improving and enlarging options for Seniors and their families. It is our purpose and our goal to develop services and alternatives to improve the life circumstances of our Seniors.
What We Do?
Our three major programs are Mobile Meals, Handicapped Van Transportation, and a Senior Activity Center. All of these programs have been in operation for well over twenty years. Surveys and personal contacts prove that these are the most critical and important services required to meet the various needs of Seniors in Kosciusko County.
How We Serve Seniors?
We provide over 35,000 mobile meals each year. We also provide emergency frozen meals for clients when weather does not allow for daily delivery. In addition, we provide some weekend meals for those clients who otherwise would not have one available. Our van transportation provides over 14,000 rides each year. Our priorities are medical, nutrition, and other professional personal services. We provide individual assistance to seniors using this service. Finally, our Senior Activity Center - SAC operates five days a week and provides a wide range of informational, educational, and recreational activities. All of the services meet our central criteria of providing services to seniors so they may remain in their home and not be placed in a health or medical facility.
Public Notice of Rights
id Public Notice of Rights Under Title VI of the Civil Rights Act of 1964
KCSS operates its programs and services without regard to race, color, and national origin in accordance with the Title VI of the Civil RIghts Act of 1964. Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with KCSS.
For information on KCSS civil rights plan and procedures to file a complaint contact David Neff, Director, Contact telephone 574-267-2012; [email protected] , or visit our office at 800 N. Park Ave. Warsaw Indiana 46580. For more information visit our website at www.kosciuskoseniorservices.org under the transportation section.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights Attention: Title VI Program Coordinator. East Building, 5th floor - TCR 1200 New Jersey Ave. , SE Washington DC 20590
If information is needed in another language or alternate format contact David Neff, Director, contact telephone 574-267-2012 [email protected]
TITLE VI COMPLAINT PROCEDURE:
TITLE VI COMPLAINT PROCEDURE (GENERAL REQUIREMENT)
Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by the Kosciusko Community Senior Services (KCSS) may file file a Title VI complaint by completing and submitting the agency's Title VI Complaint Form. KCSS investigates the complaint received no more than 180 days after the alleged incident. KCSS will process complaints that are complete.
Once the complaint is received, KCSS will review it to determine if our office has jurisdiction. The complaint will receive an acknowledgment letter informing her / him whether the complaint will be investigated by our office.
KCSS has 60 days to investigate the complaint. If more information is needed to resolve the case, KCSS may contact the complainant. The complainant has 10 days from the date of the acknowledgement letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within 10 bushiness days, KCSS can administratively close the case. A case can be administratively closed also if the complainant no longer wishes to pursue his or her case.
After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. An LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member, or other action will occur. If the complainant wishes to appeal the decision, she /he has 15 days after the date of the letter or the LOF to do so.
A person may also file a complaint directly with the Federal Transit Administration (FTA), at FTA Office of Civil RIghts, 1200 New Jersey Avenue SE, DC 20590
KCSS operates its programs and services without regard to race, color, and national origin in accordance with the Title VI of the Civil RIghts Act of 1964. Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with KCSS.
For information on KCSS civil rights plan and procedures to file a complaint contact David Neff, Director, Contact telephone 574-267-2012; [email protected] , or visit our office at 800 N. Park Ave. Warsaw Indiana 46580. For more information visit our website at www.kosciuskoseniorservices.org under the transportation section.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights Attention: Title VI Program Coordinator. East Building, 5th floor - TCR 1200 New Jersey Ave. , SE Washington DC 20590
If information is needed in another language or alternate format contact David Neff, Director, contact telephone 574-267-2012 [email protected]
TITLE VI COMPLAINT PROCEDURE:
TITLE VI COMPLAINT PROCEDURE (GENERAL REQUIREMENT)
Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by the Kosciusko Community Senior Services (KCSS) may file file a Title VI complaint by completing and submitting the agency's Title VI Complaint Form. KCSS investigates the complaint received no more than 180 days after the alleged incident. KCSS will process complaints that are complete.
Once the complaint is received, KCSS will review it to determine if our office has jurisdiction. The complaint will receive an acknowledgment letter informing her / him whether the complaint will be investigated by our office.
KCSS has 60 days to investigate the complaint. If more information is needed to resolve the case, KCSS may contact the complainant. The complainant has 10 days from the date of the acknowledgement letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within 10 bushiness days, KCSS can administratively close the case. A case can be administratively closed also if the complainant no longer wishes to pursue his or her case.
After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. An LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member, or other action will occur. If the complainant wishes to appeal the decision, she /he has 15 days after the date of the letter or the LOF to do so.
A person may also file a complaint directly with the Federal Transit Administration (FTA), at FTA Office of Civil RIghts, 1200 New Jersey Avenue SE, DC 20590
